Privacy Policy
Effective Date: January 1, 2026
Pony Heart Sanctuary values your privacy and is committed to protecting the personal information you choose to share with us.
Information We Collect
We collect only the information necessary to communicate with you and provide our services.
This may include:
Your name
Email address
Phone number
Information you voluntarily submit through contact forms, booking forms, or questionnaires
We do not collect sensitive personal information, financial information, or data unrelated to our services.
How We Use Your Information
We use your information solely to:
Respond to inquiries
Process bookings and scheduling
Communicate about your visit, event, or services
Improve our offerings and customer experience
Data Sharing & Sales
We do not sell, rent, or trade your personal information — ever.
Your information is not shared with third parties except:
when required to operate our website or booking tools (such as secure form or scheduling services), or
if required by law
All service providers we use are expected to protect your information appropriately.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools provided by our website platform to ensure proper functionality and understand general site usage. These tools do not personally identify you.
You may adjust your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable measures to protect your information and use secure platforms to collect and store it. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request to:
review the personal information we have about you
update or correct your information
request deletion of your information
To do so, please contact us at:
Children’s Privacy
Our services are intended for families and children, but personal information is collected only from parents or legal guardians. We do not knowingly collect personal information directly from children.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled,
please contact us at: